Kunden i centrum

A collective effort brings the customer into the centre

What does it mean for a business to be customer centric? Investigations point towards the fact that those businesses that practice a customer focused mindset in all aspects of the organisation are more profitable, compared to those businesses that do not possess this focus. And...

Dialogkonferansen 2016

Being the biggest of its kind in Scandinavia, more than 50 speakers and +500 participants gathered in Strömstad, Sweden to discuss and exchange ideas on CRM, loyalty marketing, CX and digital marketing. So what was the take-away from the conference? Here are some of the...

Dansk Erhvervs Årsdag 2016

Is Omnichannel the cure for Disruption?

Written by: Line Frisenette & Martin Stahl.   Thursday the 19th of May, The Danish Chamber of Commerce hosted their annual event in the Copenhagen Concert Hall and had invited speakers from both domestic politics as well as international experts. This year’s topic was...