Keynote by Agillic: The Naked Truth about Omnichannel

WHEN: 09:10 AM     WHERE: Store scene


Rasmus Houlind
Malthe Cederborg

Speakers:

Rasmus Houlind, CSO at Agillic & Malthe Cederborg, CMO at Miinto


Abstract

Although customers want you to “make it all about me,” most companies struggle with achieving true customer focus – meaning they miss out on making a measurable difference for both their customers and themselves. In this no-holds-barred conversation between one of our valued customers and our Chief Strategy Officer, you’ll hear about both the strategic and tactical aspects of Miinto’s omnichannel journey. Miinto, one of Europe’s largest e-commerce fashion platforms, intelligently uses data, personalization and automated communication flows to keep propelling its business forward.